bd bajer Privacy Policy

01 Introduction and Scope

bd bajer is an online betting and casino platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how bd bajer handles personal information collected during use of the platform.

This Policy applies to the bdbajer.cam website and its associated mobile applications. By creating an account or using our services, you are considered to have agreed to the terms described in this Policy. This Policy is an integral part of our Terms and Conditions and should be read alongside that document.

This Policy has been prepared in accordance with the existing data protection laws of Bangladesh and applicable digital security regulations. bd bajer places the highest importance on your privacy and is committed to protecting your information.

02 Data Collection

bd bajer may collect your information in various ways. The types of information collected are described in detail below:

2.1 Registration and Account Information

Information you provide when creating an account includes:

• Full name
• Date of birth (for age verification)
• Email address
• Mobile number
• Username and password
• National ID or passport number (when identity verification is required)

2.2 Financial and Transaction Information

Financial information is collected during deposit and withdrawal processes, including the mobile number linked to bKash, Nagad, Rocket, or Upay accounts, relevant bank account details, and transaction history. Full card or account numbers are never stored on bd bajer's servers.

2.3 Usage Information

Information automatically collected while using the platform includes:

• IP address and device type
• Browser information and operating system
• Login time and session duration
• Pages visited and click patterns
• Gaming activity and betting history

2.4 Customer Support Information

Information exchanged when seeking assistance via live chat or email may be recorded. This helps improve service quality and resolve future enquiries.

03 Purpose of Data Use

bd bajer uses collected information only for the legitimate purposes listed below:

3.1 Account Management

Information is used to create, verify, and maintain your account. This includes OTP verification, ensuring login security, and providing account recovery assistance.

3.2 Processing Financial Transactions

Financial information is used to complete deposits and withdrawals accurately, prevent fraud, and ensure secure transactions.

3.3 Service Improvement and Personalisation

bd bajer uses information about your gaming preferences and activity to improve the platform experience. This makes it possible to recommend games and offers suited to your preferences.

3.4 Communication and Notifications

Your registered email or mobile number is used to keep you informed about important account updates, security alerts, promotional offers, and service changes. You can opt out of promotional messages at any time.

3.5 Compliance with Legal Obligations

Information may be used as necessary to comply with applicable laws and respond to lawful requests from authorities.

04 Sharing Data with Third Parties

bd bajer does not sell your personal information or transfer it to third parties for unauthorised purposes. However, information may be shared in the specific circumstances below:

4.1 Payment Processors

Only the information necessary to complete a transaction is shared with payment service providers such as bKash, Nagad, Rocket, Upay, and bank transfer services. These organisations are governed by their own privacy policies.

4.2 Technology and Service Partners

Game software providers, security software providers, and other technology partners may access limited information to operate the platform. Data protection obligations are clearly set out in agreements with them.

4.3 Legal Obligations

Information may be disclosed under court orders, lawful requests from government authorities, or applicable legal requirements. In such cases, we aim to keep the amount of information disclosed to a minimum.

4.4 Fraud Prevention

Minimal information may be shared with specific technology providers for account protection and fraud detection purposes.

05 Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the bd bajer platform. These technologies help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functionality Cookies: Used to remember language preferences and display settings.
• Analytics Cookies: Collect platform usage statistics to help improve the service.
• Performance Cookies: Used to monitor page load speed and identify technical issues.

5.2 Cookie Controls

You can choose to accept or reject cookies through your browser settings. However, disabling essential cookies may affect certain key functions of the platform.

06 Data Security Measures

bd bajer applies industry-standard security measures to protect your information. These measures operate at both technical and administrative levels.

6.1 Encryption

All data in transit is encrypted using SSL (Secure Socket Layer) technology. Sensitive stored data, particularly passwords, is protected with industry-standard hashing algorithms.

6.2 Access Controls

Access to personal information is restricted to authorised personnel only. Every access is logged and regularly audited.

6.3 Two-Step Verification

OTP-based verification is available at login, which prevents unauthorised access to your account.

6.4 Security Monitoring

Continuous security monitoring allows unusual activity to be detected quickly. If a suspicious login is identified, the relevant user is alerted immediately.

07 Data Retention Period

bd bajer retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it was collected.

7.1 Account Information

Account information is retained for as long as the account remains active. After an account is closed, certain information may be kept for a limited period due to legal obligations.

7.2 Transaction Information

Records of financial transactions are retained for the period required by applicable legal requirements.

7.3 Customer Support Communications

Records of support sessions are retained for a limited period for service quality review and dispute resolution purposes.

08 Your Data Rights

bd bajer recognises the following rights regarding your personal information:

8.1 Right to Access

You may request to view the information bd bajer holds about you at any time. This request must be submitted by email.

8.2 Right to Correction

If any of your information is incorrect, you may request that it be corrected. The correction will be made after identity verification.

8.3 Right to Request Deletion

In certain circumstances, you may request that your information be deleted. However, it may not be possible to delete all information where legal obligations or an active account are involved.

8.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. Please contact our support team for this.

For more details about our support service, read the FAQ section, where questions about accounts and data are answered.

09 Underage Users

bd bajer strictly follows a 21+ age policy. No one under the age of 21 may use the platform.

Date of birth is verified at registration, and additional identity verification may be requested in suspicious cases. If an underage user's account is identified, it is closed immediately and the associated information is securely deleted.

The Responsible Gaming Guidelines contain further information about the protection of minors and safe gaming.

10 Policy Changes and Updates

bd bajer may review and update this Privacy Policy from time to time. Reasons for changes may include:

• Changes to laws or regulatory rules
• Addition of new services or technologies
• Improvements based on user feedback and suggestions
• Enhancements to security measures

For significant changes, notice will be sent to registered email addresses 30 days in advance. Continued use of the platform after an update will be considered as acceptance of the new policy. The date and details of changes are recorded on this page.

11 Contact

If you have any questions or requests regarding this Privacy Policy, contact the bd bajer support team through the following:

• Email: [email protected]
• Live Chat: Contact us directly through the chat icon on the platform

Our support team is available 7 days a week, 24 hours a day in both Bengali and English. Information requests are usually processed within 7 business days.

For general information about bd bajer, please read our About Us page.